Returns & Exchanges

Exchange Policy – Vilante

We are committed to delivering high-quality products. If you receive a damaged, defective or incorrect product, we offer a replacement subject to the conditions below.

Eligible Cases

• Manufacturing defect
• Wrong product delivered
• Product damaged during delivery, reported within 24 hours

Exchange Window

Exchange requests must be raised within 7 days of delivery.

How to Request an Exchange

Email support@vilante.in with your order ID, reason for exchange and clear photos/videos showing the issue.

Important

• Product should be unused and in original packaging.
• Proof of the issue may be required.
• Change of mind or incorrect product selection is not eligible.

Approved exchanges are subject to product availability. If the same product is unavailable, our support team will provide the available resolution.

For support, contact us at support@vilante.in.